Hotel Suites in Canada

Canada Hotel & Resort Management Services

In the multifaceted world of hospitality, hundreds of critical decisions are required on a daily basis, making time and experience a valuable asset. As one of the world’s premier hospitality management and consultants, Crescent Hotels & Resorts has what it takes to deliver proven results. Entrust the daily operations of your hotel to a seasoned management company, with passionate leadership skills and superior knowledge of the unique challenges and complexities involved in running a successful hotel.


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Sales & Marketing

Multiply your revenue stream, through a conscientious approach to sales and marketing. Deliver precisely the right messages to diversified audiences, and achieve maximum return on your hotel investment. As one of the finest hotel management groups, Crescent Hotels & Resorts works with a revenue-enhanced focus on properties - to stimulate sales revenue through sustained effort.

Our services include:

  • Brand maximization
  • Revenue management
  • E-commerce optimization
  • Direction of sales strategies
  • Guidance of marketing-plan development and implementation
  • Group advertising and marketing assistance
  • Ongoing sales and marketing training
  • Application of tools and systems, for effective tracking and implementation of programs
  • Review and approval of specific marketing strategies, programs, and print materials
  • Review of monthly sales reports
  • Assistance in recruiting, interviewing, developing, and hiring of qualified sales leaders

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Hotel Operations

Success in hospitality is determined by the sum of all contact with guests, associates, and market factors. Allow Crescent Hotels & Resorts to assemble a results-driven qualified team, dedicated to the complex universe of factors that surrounds your hotel - and deeply focused on producing sound financial performance, asset preservation, and value for stakeholders - each and every quarter. In addition to maintaining daily operations, Crescent is equipped to

  • Work as an extension of ownership, to execute a sound business plan
  • Provide hands-on, highly competent and professional management
  • Deliver superior financial performance and enhance asset value
  • Create a positively-charged work environment, in which associates flourish

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Human Resources

The corporate and property-level teams at Crescent Hotels & Resorts are comprised of energetic, innovative individuals who have a desire to work in a results-driven environment.  Our success is the direct result of everyone working together toward a common goal:  to deliver exceptional service to our valued guests and to provide a return on investment to our stakeholders. A happy employee is a productive employee – Crescent Hotels & Resorts prides itself on consistently high employee satisfaction. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry.

Our Human Resources department provides a solid infrastructure for our employees comprised of the following:

  • Regional HR Directors
  • General Manager Advisory Council
  • Bench Strength
  • Labor Relations (Union)
  • Comprehensive Associate and Leadership Orientation
  • Leadership Development Workshops
  • Turnover Tracking
  • AOS & GMOS
  • Weekly Human Resources Newsletter
  • Crescent Connection Sales and Marketing Newsletter
  • Reward & Recognition Programming


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Accounting

Profitability for a hotel property begins and ends with its balance sheet. Ensure sound and efficient financial operation for your hotel, through the centralized accounting services offered by Crescent Hotels & Resorts. Our web-based services cater to the following needs:

  • Financial Reporting
  • Accounts Payable
  • Payroll Processing
  • Sales
  • Fixed Asset Reporting
  • Cash Flow Management

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Crescent Culinary

Crescent Hotels & Resorts will craft expert recommendations for the direction, design, and operations of your new or existing outlet, assessing the strengths and opportunities in these key areas:

  • Cuisine and atmosphere
  • Personnel - service and technical training
  • Profitability opportunities via cost control and pricing strategy
  • Proactive promotion through marketing and sales

Look to Crescent Hotels & Resorts to add the reassuring flavor of skillful management and experience to your restaurant and function space. Crescent Hotels and Resorts will develop a strategic solution that best leverages the strengths of the existing concept and facility, or best addresses your vision for a new one. Crescent Hotels & Resorts will use their 25 years of experience to skillfully increase both unique visits and check averages to your restaurant, with recommendations designed to appeal to both the hotel guest and the local visitor. Our proactive sales approach to banquets and catering is guaranteed to drive incremental food and beverage revenues to the bottom line. With a focus on culinary training, cost-control procedures, and an innovative approach to presentation, Crescent Hotels & Resorts is sure to make any restaurant or banquet facility a success in both guest satisfaction and revenue capture.

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Information Technology

In the modern era of hospitality, technological solutions, advanced systems, and dependable support are the currency of successful operation. At Crescent Hotels & Resorts, we are fully equipped with the available tools and experience to sustain the technical needs of hotels of every size and type. Rely on the experienced technicians at Crescent to provide the following services:

  • Telecommunications
  • Information Technology
  • Time and Attendance
  • Credit-Card Processing
  • Web Site Development & Optimization

Achieve a higher level of profitability and guest service from every investment in hospitality. Call us at (416) 968-2625 to learn more about how our services may benefit you - or click here to contact us.

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  Cambridge Hotel & Conference Center
www.cambridgehotel.ca
Tel: (519) 622-1505
     
  Howard Johnson Yorkville
www.hojo.com
Tel: (416) 964-1220
     
  Four Points by Sheraton Edmonton International Airport
www.fourpointsedmontonairport.com
Tel: (866) 716-8133

     
  Staybridge Suites West Edmonton
Opening: Spring